Privacy Policy

We use the collected information to deliver, maintain, and improve our services, specifically for the following purposes but not limited to:

• • Service Delivery: To track shipments, provide updates, and offer personalized experiences.
• • Analytics: To assess usage patterns, user demographics, and overall performance of the platform.
• • Security & Compliance: To detect, prevent and mitigate security risks and to enforce compliance with policies and legal obligations.
• • Communications: To contact you for service updates, support, and promotional offers (if you opt-in to receive them).

We will only process your personal data for these purposes if we have a legitimate basis, such as your consent, contractual necessity, legal obligation, or legitimate interests.

We do not sell or rent your data to third parties. However, we may share your information in the following circumstances:

• • With Service Providers: To third-party providers who help us operate the platform, such as hosting providers, payment processors, and analytics services.
• • With Law Enforcement: If required by law, such as to comply with a subpoena, legal request, or court order.
• • In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data. Our security framework includes:

• • Encryption: Implementation of industry-standard SSL/TLS encryption protocols to protect data during transmission and storage.
• • Access Controls: Restricted access to personal data, limited to authorized personnel only.
• • Security Monitoring: Continuous monitoring for security threats and vulnerabilities, with proactive measures to mitigate potential risks.

Despite our efforts to maintain robust security standards, no method of electronic transmission or storage is entirely secure. Therefore, while we strive to protect your personal data, absolute security cannot be guaranteed.

We retain your personal data only for as long as your account remains activated to fulfill the purposes for which it was collected, or as required by law. When your account is deactivated upon your request, we will anonymize your data or delete it after a certain period of time where applicable.

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• • Right to Access: You have the right to request access to the personal data we hold about you.
• • Right to Rectification: You can request the correction of inaccurate or incomplete information.
• • Right to Deletion: You can request the deletion of your data, subject to certain exceptions if required for legal compliance.
• • Right to Restriction: You can request restrictions on how we process your personal data in certain situations.
• • Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used format.
• • Opt-Out of Marketing: You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise your rights, please contact us at team@moncware.com.

We use cookies and similar tracking technologies to enhance functionality and improve user experience and analysis. Cookies may be managed through browser settings, though disabling certain cookies may affect service functionality.

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete the information.

As part of our global operations, your personal data may be transferred to and processed in countries outside of your jurisdiction. These countries may have data protection laws that differ from those in your country. When transferring your data internationally, we ensure appropriate safeguards are in place to protect your personal data.

We reserve the right to change this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new "Effective Date." We will also notify you via email or through our website. Continued use of the services after changes to the Privacy Policy constitutes acceptance of those changes.

We recommend that you periodically revisit this Notice to learn of any changes.

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

• • Email: team@moncware.com