Terms & Conditions

Welcome to MoncWare. These Terms and Conditions ("Terms") govern your access and use of our website and associated software products (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Services.

MoncWare provides integrated software solutions for container shipment tracking and Bill of Lading management. These services include, but are not limited to:

• • Real-time shipment tracking and visibility
• • Shipment status updates and notifications
• • Access to reporting and analytics tools

To access certain features of MTS, you may need to create an account. When creating an account, you agree to:

• • Provide accurate, current, and complete information.
• • Maintain the confidentiality and security of your account credentials.
• • Notify us immediately of any unauthorized use of your account or any suspected security breaches.

You are responsible for all activities that occur under your account.

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited actions include, but are not limited to:

• • Using the Services for any illegal or unauthorized purpose.
• • Infringing on the intellectual property rights of others.
• • Transmitting any harmful or malicious content, including viruses or malware.
• • Interfering with the functionality of the Services or any other user's use of the Services.

Certain features of the Services may require a paid subscription. By using such features, you agree to pay all associated fees as outlined on our website or in a separate agreement. Payment terms are specified in the subscription agreement and may include recurring billing. Free trials, if offered, will be governed by their specific terms and conditions.

All content on the MoncWare website and Services, including text, images, logos, trademarks, and software, is the property of MoncWare or its licensors. You may not copy, modify, or distribute any of this content without our prior written permission.

Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the terms of the Privacy Policy.

You retain ownership of any data you submit through the Services, such as shipment information and documents. However, by using our Services, you grant MoncWare a non-exclusive, worldwide, royalty-free license to use this data solely for the purpose of providing and improving the Services. You also grant us the right to anonymize and aggregate your data for statistical or analytical purposes.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. MONCWARE DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM ERRORS, VIRUSES, OR MALWARE.

MONCWARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION.

These Terms will remain in effect until terminated by you or MoncWare. We may suspend or terminate your access to the Services at any time, for any reason, including, but not limited to, your violation of these Terms. Upon termination, you must cease all use of the Services, and we may delete or disable your account.

You agree to indemnify, defend, and hold harmless MoncWare and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or related to your use of the Services or your violation of these Terms.

These Terms shall be governed by and construed in accordance with the laws of India.

• Jurisdiction: All claims arising out of or relating to these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

•• Negotiation: In the event of any dispute arising out of or relating to these Terms or the use of the Services, the parties shall first attempt to resolve such dispute through good faith negotiations.

• Mediation: If the parties are unable to resolve the dispute through negotiation, they shall then attempt to resolve the dispute through mediation conducted by a mutually agreed-upon independent mediator.

• Litigation: If the dispute remains unresolved after mediation, either party may initiate legal proceedings in the courts of competent jurisdiction in Ahmedabad, Gujarat, India.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

These Terms constitute the entire agreement between you and MoncWare with respect to the Services and supersede all prior or contemporaneous communications, representations, and understandings, whether oral or written.

MoncWare may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of the Services after the effective date of any such changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

• • Email: team@moncware.com
• • Phone: [+91-8320944577]